With over 2 billion users, it is safe to say Facebook is the most popular social media platform today. When you get a bad review on Facebook, what can you do to fix it? Let's explore your options.read more
Online Reputation Management and The Net Promoter Score
Feedback from your customers plays a critical role in growing your business. It can tell you where your company is doing well and where it’s...read more
What’s The Secret to Gaining and Keeping Customers?
Last week, we talked about confidence and how it can grow your business. This mindset helps in gaining new customers, along with other marketing strategies...read more
Business Owners: Let Your Customer Be Your Guide
We’ve heard of the adage, “The customer is always right.” In today’s digital world, negative comments about products and services can spread like fire. Should...read more
Importance of Healthcare Marketing
Today specialists in the healthcare industry have a unique opportunity to connect with their patients and offer their services in a wider scope. With healthcare...read more
Let’s Talk About Customer Relationship Management
If you’ve never heard of Customer Relationship Management (CRM), don’t fret. We’re here to explain it all in simple, easy-to-understand terms. This way, you’ll hopefully...read more
How to Segment Your Leads to Grow Your Business
One of the biggest mistakes business owners and marketers make is treating every lead the same. In other words, there are different types of leads...read more
Is Your Site User Friendly?
Your website is often the first interaction a prospect has with your brand. Are you putting your best foot forward? The obvious goal is to...read more
Discover 6 Reasons CRM Systems Will Change How You Do Business
What’s all the buzz about CRM systems? Firstly, if you don’t already know, CRM stands for Customer Relationship Manager, and it does just that. Customer...read more
What Can a CRM System Do For Your Business?
First, let’s talk a little about what CRM (Customer Relationship Management) means. Customer relationship management refers to the strategies and processes businesses use to mange...read more