Make sure we get in your inbox! Scroll down the page to find your email program for instructions to add us to your address book, safe sender list or whitelist.
Of course, every e-mail system is different. Below are more specific instructions for some of the more popular ones.
Is your email client or spam filter not listed?
One thing you can do no matter what e-mail system you’re using is add the address in the “From” line of your most recent subscription email to your address book.
If messages continue to be sent to your junk folder contact your ISP or spam filter application support and ask how to whitelist the email. If you’re using some sort of spam filtering or blocking software yourself (in addition to what your ISP provides), we’ve also listed instructions on how to exempt your subscription from some of the more popular of those programs.
Sending Address: If they ask for our address, give them the address in the “From” line of your most recent subscription email.
Domain: If they need to know the domain we’re mailing from, tell them: ContentFirst.Marketing
To make sure our email gets delivered to your Inbox, you must add our email address to your contacts list.
If you do not readily find an email from us…
Please check your Gmail Spam Folder:
Next please, add us to your Contacts list:
– If you are using the Gmail Mobile App on your mobile device, please open the app now.
If you are using Gmail Tabs such as “Promotions” please open your Promotions tab in Gmail.
If you do not find an email from us, please check the Spam Folder:
Then select Primary from the list.
This way you will always see us in your Primary Inbox tab…
NOTE: My Preferred Folder does not exist by default in Gmail. It is there as an example only since custom folders must be created by the user.
– If you are using Gmail Tabs such as ‘Promotions’ please open your Promotions tab in Gmail.
If you have not received an email from us…
Check your Spam Folder. If you see an email from us:
To ensure delivery: Create a filter to automatically send our emails to your Inbox.
iPhone Mail identifies most junk mail (spam) sent to your @icloud.com address or aliases, but it can mistakenly move email to your Junk mail folder.
Periodically check the Junk folder for email messages that were marked as junk mistakenly.
To indicate that an email message from us isn’t junk:
– Select the Junk folder.
– Find the email from us and slide it left to see options.
– Tap the More button.
– Tap the Mark button.
The message is moved to your Inbox. Subsequent email messages from us will no longer be marked as junk.
By default, messages in the Junk folder are deleted after 30 days so be sure to check it often to whitelist relevant email.
– To add us to your list of Focused Inbox on the Outlook App…
Please open the mobile Outlook app on your Android, Microsoft or iPhone:
Then open the email from us:
– Select the Move this and all future messages button.
– Tap Move
Now all future messages from us will appear in your Focused Inbox
You can also remove unwanted emails from your Focused Inbox as well by repeating this process in your Focused tab.
– To add us to you list of “Safe senders” on Outlook:
To add sender to address book:
To make sure our email gets delivered to your AOL Inbox- Please complete these two steps…
If you find us in your spam folder:
Add our email address to your Address Book:
Email from that Domain will now be delivered straight to your Inbox.